Skill Skill Level Last Used Experience
Full Life Cycle Development Expert Currently Used 28+ years
Datacenter Operations Expert 5 Years Ago 15+ years
Micromuse Netcool / CIC Expert Currently Used 8+ years
Netcool Webtop Expert Currently Used 4+ years
Netcool ISM / USM / SSM Expert Currently Used 4+ years
Netcool Precision IP Intermediate 1 year ago 2+ years
Netcool Probes / Gateways Expert Currently Used 8+ years
Proviso Beginner Currently Used 1+ years
Telecommunications Expert Currently Used 23+ years
Network Management Expert Currently Used 13+ years
Data Modeling Intermediate 4 years ago 8+ years
Disaster Recovery Planning Intermediate 4 years ago 8+ years
HP Node Manager (NNM) Expert Currently Used 8+ years
Concord System Edge Agents / SSM’s Expert 3 years ago 3+ years
Remedy Ticketing System Intermediate Currently Used 4+ years
Nortel Preside / Panavue / Alcatel / Unicenter Intermediate Currently Used 1+ years
Perl Scripting / HTML / PHP Intermediate Currently Used 3+ years
Web Development Intermediate Currently Used 2+ years
Netforensics / IDS / Cisco PIX – Checkpoint FW Intermediate Currently Used 1+ years
Cicsco Netflow Intermediate 2 years ago 3+ years
SiteScope Intermediate 3 years ago 2+ years
Concord NetHealth Intermediate 2 years ago 4+ years
Netcool For Security Management (NFSM) Intermediate 2 years ago 2+ years

Languages: COBOL, VS COBOL II, NATURAL, TSO CLIST, WYLBUR, SAS, Oracle PL/SQL, SQL, EASEL, HTML, Visual Basic, Java, ASP

LAN / WAN Equipment: BayNetworks HUBs, 3COM HUBs, CISCO Routers and Switches, DEC HUBs and Switches, Wellfleet Routers, Kalpana Switches, 3COM LanPlex Switches, DataPoint Secure LAN Access
 
Server / Mainframe: HP 9000 (UNIX), IBM 308X & 3090, IBM 360 & 370, IBM SP/2 (Multiprocessor UNIX), IBM 438X, IBM RS 6000 (UNIX), IBM ES9000, IBM PC PS/2 and Compatibles (All Models), SUN Sparc, Sun Ultra Sparc
      
Tools: APPC, SQL Database / Query Manager, IBM Token Ring LAN, Remote Data Services, EASEL Workbench, MF COBOL Workbench, TCP/IP, Internet Access Packages, Windows (Workstation and Server), Novel Netware 4.0, PVCS Version Control, MS Mail, AIX, Motif, HP UX, SOLARUS, Jbuilder 5, Oracle (8i, 11), Cisco Works, OS Commerce, CUOM, DB/2 6000, SYBase, RescueWare by Relativity.com (COBOL to C++, Java, XML & HTML), Information Engineering Workbench (IEW), Application Design Workstation (ADW), PROKIT Workbench, Bachman Re‑Engineering Tool, Full Suite of Data Manager Products
 
Micro/Midrange / Mainframe Software: ADABAS, ROSCOE, OS/VS, LIBRARIAN, OS/MVS, WYLBUR, OS/JCL, IMS, JES2, JES3, TSO, ISPF/PANVALET, CICS, RACF, HP OpenView 
 
Education/Certifications:
Netcool Certified Consultant (NCC)
Some College – MIS Degree Program

Awards: 
MCI Systems Engineering Peak Performers award, 1994 (Top 2% of corporate work force)
MCI Systems Engineering Ace award, 1990 (Top 2% of corporate departmental work force)
MCI Southeast Division Quality Commendation Award, 1988 (Top 1% of division departmental workforce)
MCI Southeast Division Employee Suggestion Program, 1987
Sustained Superior Performance Award U.S. Naval Medical Department, 1984

Technical Skills

CERTIFICATIONS

Cisco Certified Network Professional (CCNP) 2001
Cisco Certified Internetwork Expert Written Exam (R&S) 2000
Nortel Network Certified Support Specialist (NNCSS) 1999

Security Clearance:
DoD – Top Secret
  

Summary
w Self motivated ITIL/ITSM certified professional and award winning team player with more than 14 years of IT/Network industry experience including Managing, Developing, Consulting, Project Management/Coordination, and System Analysis. Design and implement Enterprise System/NetworkApplication Management and Monitoring Systems, Network Operations Centers (NOC), and Data Center using various products. Employed a variety of tools, technologies, and sophisticated techniques including alarms, fault/performance monitoring/management, event correlation, root cause analysis, behavior modeling, process engineering and agent automation to architect and implement scalable and adaptable Operational Management Centers.
Technical Expertises

Management/Monitoring tools IBM Tivoli Netcool Omnibus/WebTop/Reporter/Impact/Precision/Proviso/ISM/Visionary /Probes/Gateways, Open NerveCenter, CA SystemEDGE/eHealth/TA/LiveHealth /Traffic Accountant/LiveException/Trap Exploder, NetScout nGenius Performance Manager/ probes, Nagios Mercury SiteScope, HP OpenView Node Manager/ManageX/ NetMetrix, NetIQ, SSH, CVS
Protocols Network Management (e.g. TMN, SNMP, MIB, RMON, FCAPS, NMS, ENMS,), LAN/MAN/WAN, OSI, TCP/IP, UDP, IPX/SPX, Gigabit Ethernet, SONET/ATM, Frame Relay, GSM, GPRS, Routing/Switching , DHCP, DNS, NAT, HTTP, VPN, QoS, Firewall
Languages/Scripts SQL, Perl, UNIX Shell Script (Bourne/Korn/C), ASN.1, C/C++, Java, VB, AWK, HTML, FORTRAN, COBOL.
Operating Systems Sun Solaris, Windows 3.x/9x/Me/NT/2000/XP/2003, LINUX, AT&T System V UNIX, SCO UNIX, AIX, Novell NetWare, DOS, OS/2, Mac OS, RTOS (ISI pSOS), and VAX/VMS.
ERP Intuitive Mfg. ERP
Data Base Systems Oracle, SQL server, Informix, Access, VAX/RDB, DBASE III, FoxPro and Clipper
Applications Microsoft IIS/Exchange/Office/FrontPage/Visual SourceSafe, Apache, WinCVS, Lotus Notes, Veritas Backup Exec, Intuitive ERP, ISI pRISM+, NetObjects Fusion.
Servers Dell, SUN, IBM, Compaq, HP, Acer, AIX, DEC VAX, and AT&T mainframe
Project Management Microsoft Project, Visio.
Industries Computer Software/Security, Telecommunication, Petroleum, (Big 4) IT consulting, Manufacturing, Government Agency, Financial/Banking, Transportation, Computer Manufacturer, Retailer, Military
Certification and Training
w ITIL /ITSM foundation Certified.
w IBM/Micromuse training in Tivoli Netcool Omnibus User/Administrator/Advance, Impact, Reporter Installation/Administrator/Designer, WebTop, Proviso. Precision, Visionary, and ISM.
w Certified NetScout Administrator.
w Mercury SiteScope training.
w Concord SystemEDGE/eHealth.
w Cisco IOS/CiscoWorks
w System V UNIX user and administration.
w Certified Novell CNE
w Sun Distributed Programming with JAVA training.
w Microsoft Security Clinic.
w Microsoft Windows NT to Windows 2000 and Exchange 5.5 to Exchange 2000 migration..
w Microsoft .Net conference
w Informix Database administration and SQL/4GL/C-ISM/FORM/Report
w Intuitive Mfg ERP user/administration.

Network Management Platforms/products: Micromuse, Netcool 3.6 (Omnibus, Gateways, Probes, Internet Service monitors ISM 2.4 , WebTop 1.3, Precision 3.5, Reporter  and Impact 3.1), Infovista 2.3, SiteScope 7.5, Topaz 5.1, Remedy, SMARTS InCharge 6.2 (AM, PM, SAM, MPLS modules), Concord ehealth 5.6.5, HP OpenView NNM 6.0, TeMIP, and Network General Sniffer

Other tools: CVS, Tripwire 5.5

Skill Name Skill Level Last Used Experience
       
Micromuse Netcool / Cisco Info Center Expert Currently used 7+ years
Netcool Webtop            Expert Currently used 4+ years
Netcool ISM Expert Currently used 6+ years
Netcool SSM Expert Currently used 4+ years
Netcool Impact Expert Currently used 6+ years
Netcool Rad Beginner Currently used <1 year
Netcool Probes / Gateways Expert Currently used 7+ years
Netcool Precision Beginner Currently used <1 year
Clarify Ticketing System Intermediate Currently used 3+ years
RealOps TrapBlaster Expert Currently used 5+ years
Concord System Edge Agents Expert 1 year ago 5+ years
HP Node Manager (NNM) Beginner Currently used 1 year
OSI NetExpert Intermediate 2 years ago 2+ years
Augur Systems Intermediate Currently used 3+ years
Harris Network Manager Intermediate 6 years ago 3+ years
NetMentor Expert 7 years ago 4+ years
Perl Scripting Intermediate Currently used 7+ years
HTML Intermediate Currently used 4+ years
Visual Basic Programming Intermediate 3 years ago 2+ years
PHP Intermediate Currently used 2+ years

Also experience with implementing and integrating these products with Netcool:
HP NNM, Remedy, Clarify, Mercury Sitescope, OSI NetExpert, AlarmPoint, Big Brother

Netcool Probes: Mttrapd, Syslog, Firewall1, Socket, SiteScope, Openview NNM, Alcatel163x, Tellabs Titan, GlenayreVMS, NewnetSMS, MotorolaOMCR_iDEN, Lucent 5ESS, PDS Schneider, Nortel DMS 100, TL1
 
Professional Certifications:

Ø Netcool Certified Consultant – Omnibus
Ø Netcool Certified Consultant - Impact
Ø Netcool Certified Trainer – Omnibus
Ø Netcool Certified Trainer - Impact
Ø Microsoft Certified Professional

Security Clearance:

Ø Inactive Government Security Clearance ( Secret )

Education:

Ø B.S., Computer Information Systems, Strayer University, Currently enrolled
Ø A.S., Network Engineering Technology, Manatee Community College, 1999
Ø Certificate in Consumer Product Servicing, Manatee Technical Institute, 1996
Ø Certificate in Electronics Engineering Technology, Manatee Technical Institute, 1995

Micromuse Netcool Omnibus, Impact, Webtop, Reporter, Probes (Mttrapd, SysEdge, Alcatel 5060/AMS/AWS; Lucent Cascade HP OpenView; Nortel vpop-das/Shasta, Syslog, Aprisma Spectrum); Concord eHealth; Citrix Metaframe for Solaris; CheckPoint Firewall; Tivoli Courier, Microsoft SMS

Oracle; Informix; Microsoft SQL-server, Access, Dbase

UNIX utilities (shell script, sed, awk, SCCS...), Perl, SQL, HTTP, HTML, XML, JMS, JNDI, Remedy, Windows Batch programming. COBOL, FORTRAN, BASIC, C

Systems:         UNIX (Solaris), Win NT / 2000, Win95-98, Win3.1, OS/2, Win NT Macintosh, HP, MVS, Linux
Databases:     Access, ORACLE, MS Access, SQL, DB2.
Languages:     Perl, CGI, Expect, HTML, C shell ,XML
Networking:   SNMP, UDP ,DNS,ARP TCP/IP, Novell.
Courses:         Netcool, HP Openview, NNM, Open (Nerve Center).
Hardware:      Sun Solaris, Cisco/Juniper routers/switches, Extreme switches, UPSs, Gateways, T1.
Monitoring:    NNM (HP Openview), Netcool, Webtop, Nervectr, InfoVista, Reporter ,PrivateI.

Skill Name Skill Level Last Used Experience
       
Tivoli Netcool / Cisco Info Center
Omnibus Expert Currently used 9+ years
Tivoli Netcool Webtop            Expert Currently used 5+ years
Tivoli Netcool ISM / USM /SSM Expert Currently used 6+ years
Tivoli Netcool Rad Expert Currently used 2+ years
Tivoli Netcool Probes / Gateways Expert Currently used 9+ years
HP Node Manager (NNM) Expert Currently used 8+ years
Concord System Edge Agents / SSM’s Expert 3 years ago 3+ years
Remedy Ticketing System Intermediate Currently used 4+ years
Nortel preside / Panavue / Alcatel / Unicenter Intermediate Currently used 1+ years
Perl Scripting / HTML/PHP Intermediate Currently used 3+ years
Web Development Intermediate Currently used 2+ years
Netforensics / IDS / Cisco PIX – Checkpoint FW Intermediate Currently used 1+ years
Cisco Netflow Intermediate 2 years ago 3+ years
SiteScope Intermediate 3 years ago 2+ years
Concord NetHealth Intermediate 2 years ago 4+ years
Netcool For Security Management (NFSM) Intermediate 2 years ago 2+ years